Lumenora Academ ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our educational platform.
Information We Collect
We collect information you provide directly — your name, email address, and payment details when you register for courses, webinars, masterclasses, or corporate training programs. We also collect usage data to improve our services.
How We Use Your Information
Your data is used to deliver and improve our educational services — including online courses in languages, programming, business, and marketing; exam preparation; certification programs; and corporate employee training. We may send you updates about new programs you have expressed interest in.
Data Sharing
We do not sell your personal data. We may share information with trusted service providers who assist in operating our platform, subject to strict confidentiality agreements.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us.
By accessing or purchasing any educational product or service from Lumenora Academ, you agree to be bound by these Terms of Study.
Services Provided
Lumenora Academ offers online educational services including video courses, webinars, masterclasses, online training programs, exam and certification preparation, internet-based tutoring, and corporate employee training across subjects such as languages, programming, business, and marketing.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials. Access to purchased courses and programs is granted to the registered individual only and may not be shared or transferred.
Intellectual Property
All course materials, video lessons, and content provided by Lumenora Academ are protected by copyright. Reproduction, distribution, or resale without written permission is strictly prohibited.
Limitation of Liability
Lumenora Academ provides educational content for informational purposes. We do not guarantee specific outcomes, certifications, or employment results from completing our programs.
Governing Law
These terms are governed by the laws of the State of Wyoming, United States.
Lumenora Academ strives to deliver high-quality educational experiences. If you are not satisfied with a purchase, please review our refund terms below.
Eligibility
Refund requests for online courses, video programs, and training materials must be submitted within 7 days of purchase, provided that no more than 20% of the course content has been accessed.
Webinars & Masterclasses
Live webinars and masterclasses are non-refundable once the session has begun. If you are unable to attend, you may request a transfer to a future session of the same program, subject to availability.
Corporate Training
Refund terms for corporate employee training packages are defined in the individual service agreement. Please contact us directly to discuss your specific arrangement.
How to Request a Refund
To initiate a refund, contact our support team with your order details. Approved refunds are processed within 7–10 business days to the original payment method.